# Quick Access Panel

<table border="1" class="align-center" id="bkmrk-if-there-are-any-dev" style="border-collapse: collapse; width: 95.3571%; border-width: 0px; height: 444px;"><colgroup><col style="width: 44.8143%;"></col><col style="width: 22.1511%;"></col><col style="width: 33.0346%;"></col></colgroup><tbody><tr style="height: 402.812px;"><td scope="rowgroup" style="border-width: 0px; height: 402.812px; text-align: justify;">#### Devices

<span id="bkmrk-if-there-are-any-dev-1" style="font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If there are <span id="bkmrk-connected" style="font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">connected </span>devices, you will see a list containing all of them. You can interact with them by clicking their thumbnails.</span><p class="callout info"><span style="font-family: Arial, sans-serif;"><span style="font-size: 14.6667px; white-space-collapse: preserve;">Depending on the **Device type** there will be **different** information, status and icon for the device, as well as various options</span></span></p>

<span style="font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">**<span id="bkmrk-to-find-the-device%27s" style="font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><span style="font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">To find the device's location, click on the **pin** <span id="bkmrk-" style="font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><span style="font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">![pin-location-2.png](https://docs.sim-on.com/uploads/images/gallery/2024-08/scaled-1680-/pin-location-2.png)</span></span> icon. You'll see the marker of the device and be transported to its place.</span></span>**</span>

</td><td style="border-width: 0px;"> </td><td style="border-width: 0px; height: 402.812px;">![devices.PNG](https://docs.sim-on.com/uploads/images/gallery/2024-07/scaled-1680-/devices.PNG)

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#### Scenes

  
Quick access to all of the scenes in the <span style="color: rgb(53, 152, 219);">**[Dashboard](https://docs.sim-on.com/books/3-app-overview/page/dashboard "Dashboard")**</span>.

<table border="1" id="bkmrk-%C2%A0-in-the-scenes-tab-" style="border-collapse: collapse; width: 100%; border-width: 0px;"><colgroup><col style="width: 66.3095%;"></col><col style="width: 33.6905%;"></col></colgroup><tbody><tr><td style="border-width: 0px;"><span id="bkmrk-in-the-scenes-tab-yo-1" style="font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">In the Scenes tab you can manage the devices scenario for the whole room/area. After adding a scenario, you’ll have access to play the scene or change its options (*name, icon, trigger, scene construction*). </span>

<span style="font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">![Dashboard scenes examples.PNG](https://docs.sim-on.com/uploads/images/gallery/2024-08/scaled-1680-/dashboard-scenes-examples.PNG)</span>

<span id="bkmrk-to-play-the-scene%2C-c" style="font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">To play the scene, click on the button/icon and the status will change</span>.

</td><td style="border-width: 0px;">![obraz.png](https://docs.sim-on.com/uploads/images/gallery/2024-08/scaled-1680-/Syjobraz.png)</td></tr></tbody></table>

---

#### Assets

<span id="bkmrk-asset-tool-provides--2" style="font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><span id="bkmrk-asset-tool-provides--3" style="font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Asset tool provides a comprehensive repository for all data related to the components and equipment of a property. Users can place Asset icons within a 3D space tour, each linking to a detailed database that includes text descriptions, active links, images, documents, and YouTube videos. It also allows users to link events directly to the property maintenance schedule.</span></span>

![sdfgdsfgdfsg.jpg](https://docs.sim-on.com/uploads/images/gallery/2025-01/scaled-1680-/sdfgdsfgdfsg.jpg)

  
<span id="bkmrk-in-the-assets-tab-yo-3" style="font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Clicking on an **Assets tab** - you will see the **Asset List** displaying available assets within project. Clicking on **Asset Tile** or **Asset Icon** in the list within 3D space will open with model details will pop up. On the details window you can locate the asset, add media or visit the dashboard.  
</span>

<table border="1" id="bkmrk-asset-list-%C2%A0-asset-d" style="border-collapse: collapse; width: 109.762%; height: 471px; border-width: 0px;"><colgroup><col style="width: 22.5241%;"></col><col style="width: 77.462%;"></col></colgroup><thead><tr><td style="border-width: 0px;">**Asset list**

![asset list.png](https://docs.sim-on.com/uploads/images/gallery/2024-08/scaled-1680-/asset-list.png)

</td><td style="border-width: 0px;">**Asset Panel**

![image.png](https://docs.sim-on.com/uploads/images/gallery/2025-01/scaled-1680-/image.png)

</td></tr></thead></table>

You can also add another asset from here - hover over ![plus.png](https://docs.sim-on.com/uploads/images/gallery/2024-08/scaled-1680-/gDlplus.png) icon, located at the bottom right of the asset list (if there are a lot of assets you'll have to scroll down the asset list to find it) to reveal ![image.png](https://docs.sim-on.com/uploads/images/gallery/2025-03/scaled-1680-/Z1nimage.png) button.

The **Asset Panel** will appear:

![Quickpanel_Assets_edit.jpg](https://docs.sim-on.com/uploads/images/gallery/2025-01/scaled-1680-/quickpanel-assets-edit.jpg)

To **Create an Asset**, all fields marked with a **red asterisk <span style="color: rgb(224, 62, 45);">\*<span style="color: rgb(0, 0, 0);"> </span></span>**<span style="color: rgb(224, 62, 45);"><span style="color: rgb(0, 0, 0);">need to be filled. You can add multiple photos, videos, documents or create events with your asset, as seen in the prior screenshot.</span></span>

When you're done, click the ![image.png](https://docs.sim-on.com/uploads/images/gallery/2025-01/scaled-1680-/7nfimage.png) button to finalize asset creation. From now on your Asset will be visible in the **Asset List** and in 3D view (if you assigned it a position.)

##### **Maximo Links**

If there is currently added IBM Maximo provider to the scene, **Simon Assets** will have an additional option of linking with **Maximo Assets,** as seen in the image below, an additional option field appears at the bottom of the asset stack, under Events:

![image.png](https://docs.sim-on.com/uploads/images/gallery/2025-01/scaled-1680-/oMUimage.png)

<p class="callout info">To Learn more about IBM Maximo integration, see: [<span style="text-decoration: underline; color: rgb(53, 152, 219);">**adding IBM Maximo to the Scene**</span>](https://docs.sim-on.com/books/2-getting-started/page/ibm-maximo) and [<span style="text-decoration: underline; color: rgb(53, 152, 219);">**additional Resources view**</span>](https://docs.sim-on.com/books/3-app-overview/page/resources).</p>

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#### Events

Access to the event timeline showing incoming events.

<table border="1" id="bkmrk-%C2%A0-%C2%A0-events-feature-l" style="border-collapse: collapse; width: 100%; border-width: 1px; border-style: hidden;"><colgroup><col style="width: 50.0397%;"></col><col style="width: 50.0397%;"></col></colgroup><tbody><tr><td>Events feature lets you track and manage different events happening in your home.


##### 1. Event Timeline:

- You can view all the events happening in your home on a timeline, showing when each event takes place.
- The timeline shows you events as they happen, so you’re always up to date.

##### 2. Search:

- You can search for specific device using the **Search panel** at the top of the window.  
    ![image.png](https://docs.sim-on.com/uploads/images/gallery/2025-03/scaled-1680-/JxNimage.png)

- If you want to see the **location** for a specific asset, click on the **pin![image.png](https://docs.sim-on.com/uploads/images/gallery/2025-03/scaled-1680-/Li6image.png) icon** of the asset to find it easily.

##### 3. Edit Events:

- If you need to change details about an event, just click on the **Event Tile of the Asset**, to quickly open an [<span style="text-decoration: underline; color: rgb(53, 152, 219);">**Asset Panel**</span>](https://docs.sim-on.com/link/148#bkmrk-asset-list-%C2%A0-asset-d) of the device and edit it from there.

![image.png](https://docs.sim-on.com/uploads/images/gallery/2025-03/scaled-1680-/JIFimage.png)

</td><td>#### ![image.png](https://docs.sim-on.com/uploads/images/gallery/2025-03/scaled-1680-/lHYimage.png)

</td></tr></tbody></table>


---

#### Tickets

<span id="bkmrk-in-the-ticket-tabs-y-1" style="font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">In the Ticket tabs you can find comments added in the project. You can create a new one or edit an existing one. </span>

<table border="1" id="bkmrk-tickets-list-%C2%A0-%C2%A0-det" style="border-collapse: collapse; width: 90.119%; height: 547.433px; border-width: 0px;"><colgroup><col style="width: 31.7376%;"></col><col style="width: 11.1082%;"></col><col style="width: 57.26%;"></col></colgroup><tbody><tr style="height: 547.433px;"><td style="height: 547.433px; border-width: 0px; background-color: rgb(236, 240, 241);">**<span style="font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Tickets list</span>**

![tickets.PNG](https://docs.sim-on.com/uploads/images/gallery/2024-08/scaled-1680-/tickets.PNG)

</td><td style="border-width: 0px;"></td><td style="height: 547.433px; border-width: 0px; background-color: rgb(236, 240, 241);">**Detailed view**

![ticket preview.JPG](https://docs.sim-on.com/uploads/images/gallery/2024-08/scaled-1680-/ticket-preview.JPG)

</td></tr></tbody></table>

##### Reporting Problems

- If something isn’t working, like a light or thermostat, you can report it through the system’s app or interface.

##### Maintenance Requests

- You can create tickets for routine tasks, like changing air filters or checking battery levels.
- The system might allow to connect with service providers to create tickets for them for fixing or maintenance.

##### New Ideas

- If you have an idea for a new feature, you can suggest it by creating a ticket.
- **Voting:** Others can vote on your suggestion, helping the team decide what to work on next.

##### Support and Troubleshooting

- If you need support, you can create a ticket and track its progress.
- The ticket can be connected to a specialist, making it easier to get help when you need it.