Security

Questions about account handling and security in STAGES. 

 

 

 I forgot my password. 

 Nothing to worry about! Go to the Simlab Cloud account page and there click on the " Forgot password? " link, then follow the instructions in the window to change your password. 

 In line with best cybersecurity practices, we recommend selecting a new and different password 

 

 

 How do I change the password? 

 Log in to your SIMLAB Account . On the screen that appears after logging in, click the "change" button in the " My profile " section and follow the instructions. 

 

 

 How to delete an account? 

 To delete your account with SIM-ON contact us through the form located here . Remember that deleting your account means deleting all your data, SIM-ON projects, and other information. 

 

 

 How secure is SIMLAB's SIM-ON platform? 

 SIMLAB ensures security through data encryption, regular backups, multi-factor authentication, and adherence to industry-standard security practices. 

 

 

 What information is shared and how SIMLAB use it? 

 To learn more about the usage of user information, see our  Privacy Policy .