Security
Questions about account handling and security in STAGES.
I forgot my password.
Nothing to worry about! Go to the Simlab Cloud account page and there click on the "Forgot password?" link, then follow the instructions in the window to change your password.
In line with best cybersecurity practices, we recommend selecting a new and different password
How do I change the password?
Log in to your SIMLAB Account. On the screen that appears after logging in, click the "change" button in the "My profile" section and follow the instructions.
How to delete an account?
To delete your account with SIM-ON contact us through the form located here. Remember that deleting your account means deleting all your data, SIM-ON projects, and other information.
How secure is SIMLAB's SIM-ON platform?
SIMLAB ensures security through data encryption, regular backups, multi-factor authentication, and adherence to industry-standard security practices.
What information is shared and how SIMLAB use it?
To learn more about the usage of user information, see our Privacy Policy.